Customer Seeks Second Opinion for DC Sliding Autogate Repair
I received an urgent repair request this morning regarding a sliding automatic gate that is experiencing issues with its opening and closing functions. the customer wants another autogate expert’s opinion because their current autogate repair person is already there, looking at the autogate motor and the gate itself. As per the customer, the autogate repairer is relatively inexperienced in the autogate industry, based on their conversations. The repairer has informed the customer that the problems are due to issues with the autogate motor. They are recommending replacing it with a new local sliding DC motor, which would cost RM 2500. Actually before calling the current autogate repairer, the customer had another contractor inspect the autogate and found that the issue was with the gate wheels. Specifically, the problem was caused by worn-out and jammed bearings in the wheels. The customer is feeling uneasy and is considering asking the autogate repairer to leave because they don’t trust their autogate expertise.
Customer Stories Raise Questions About Autogate Repairs
The customer told us these stories. But we’re careful and don’t just believe everything the customer says. It makes us wonder why the customer didn’t choose the first contractor who checked the problem at their house. It’s possible that the first contractor wasn’t satisfactory, and that’s why the customer didn’t choose them. Now, the question is whether the second autogate repairer is also not good? The customer keeps insisting that we visit their location over the phone. we can perform onsite troubleshooting, but it’s important to prioritize genuine customers who genuinely need our autogate repair services.
Different Autogate Repairer Have Different Skills
It’s possible that the customer wants autogate repairers to provide free inspections and then choose the one offering the lowest repair cost. The lowest price doesn’t always guarantee the best quality because different people have different skills. It’s common for us to get calls from customers who are unhappy with their autogate repairers. Customers often tell us that the autogate repair person they hired isn’t doing a good job. You want the cheapest solution, but it seems like the autogate repairers you hire are in other industries and only work on autogates part-time. You decide to hire the cheapest autogate repair technicians, so please dont blame anyone. When we have conversations with customers, we can often tell because we have nearly 30 years of experience in this field.
Top Auto Gate Supplier In KL & Selangor – Kron Autogate
We’ve been fixing autogates for 30 years, covering various aspects like autogate arms, autogate motors, swing autogates, folding autogates, legates, gate wheels, gate bearings, autogate remotes, autogate motherboards, autogate transformers, and autogate wiring in the Klang Valley. We also offer autogate installation services. We stock a wide range of renowned autogate brands, including KRON, FBM, Dnor, OAE, DEA, Beninca, Nice, Genius, Tau, Gibili, and Valet. These top autogate brands cover swing and folding arms, as well as sliding autogate systems. Out of the various top autogate brands we carry, we highly recommend the KRON autogate.
The Best Auto Gate Repair Technician – Autogate Repair Service
Whether you’re in need of high-quality Italian autogate motors or reliable local autogate motors, we have them available for viewing. Please contact us to schedule an appointment. Please be aware that we do not accommodate walk-in customers. For further information, please don’t hesitate to contact us at 012-405 8791 or 03-8062 5891. You can also visit our YouTube channel at https://www.youtube.com/@Eeautomation.
