Many Hit & Run Cases In Autogate Industry
Every day, we receive calls inquiring about onsite repair services for various autogate problems. What’s surprising is that some of these customers are still under warranty—their autogate systems were installed just a few months ago! Many of them are frustrated because their original installers are unresponsive, have closed their businesses, or refuse to provide proper after-sales support. As a result, customers are searching for reliable repair services to fix issues that should have been covered under warranty.
Here are the common autogate issues customers are facing: autogate tripping, autogate opening by itself, autogate making loud noises, autogate remote not working, autogate battery failure, autogate malfunction, autogate rollers jumping off track, and autogate PVC box getting water inside. According to a customer, he opened the autogate arm and was shocked to see that the inside mini motor was heavily rusted, even though it was only installed two months ago. He is very angry but can’t find the original autogate installer anymore—otherwise, he would definitely teach him a lesson. He now regrets not choosing the autogate installer with a proper company setup and an office. He realizes that saving just RM200 wasn’t worth the trouble.
How to Avoid Becoming a Victim of Autogate Issues
1. Don’t Always Choose the Cheapest Autogate Solution
- Cheap autogate systems might save you money upfront, but they often come with poor after-sales support, limited spare parts, and unreliable performance.
2. Check If the Autogate Installer Has a Proper Setup
- Ensure they are a legitimate business with:
- A Registered Company – A properly registered business ensures accountability and long-term service.
- A Proper Workshop – A dedicated workshop means they have the tools and expertise to handle autogate repairs and maintenance.
- A Showroom – A showroom indicates they are serious about their business and allows you to see the product quality before buying.
- Spare Parts Availability – A reliable installer should stock spare parts, so you don’t struggle with replacements later.
- At Least 20 Years of Experience – Their proven track record and expertise in the industry demonstrate their reliability and professionalism.
By following these steps, you can avoid being trapped with an autogate system that no one can service later. Choose wisely to ensure long-term support and reliability!
Why You Should Only Choose an Autogate with a “Registered Trademark”
Proven Credibility & Legitimacy
- A registered trademark indicates that the brand is legally recognized and established in the market. This reduces the risk of buying low-quality or unreliable products.
Availability of Spare Parts
- Established brands with trademarks are more likely to have spare parts available, ensuring long-term support and easier maintenance.
Consistent Quality & Standards
- Trademarked products must meet certain quality standards to maintain their reputation, giving you better performance and durability.
Protection Against Counterfeits
- Brands with trademarks are protected by law, reducing the chances of fake or substandard products being sold under their name.
Warning! Avoid engaging an autogate installer without the above criteria, no matter how cheap their offer is.
Tronica – A Well-Known Autogate Brand in Malaysia
Tronica is a well-known autogate brand in Malaysia, recognized for its high-quality materials and durability. It features a high-quality steel inner screw shaft, a stainless steel telescopic rod, and an aluminium die-cast housing with a powder-coated finish, ensuring long-lasting performance and resistance to wear and tear. Tronica is used by thousands of houses in Selangor, KL, and throughout Malaysia, so you can trust its reliability and quality. If you’re ready to install your autogate system and prefer Tronica, you’re in the right place! Call 012-405 8791 for more information.
