Customer’s Autogate Issue in Puchong
I just received a call from a customer in Puchong. They recently had their DNOR 712 replaced by an autogate repairer, but now they’re facing an issue because they can’t get in touch with the autogate repairer anymore. Their DNOR autogate swing arm looks very new, and the customer mentioned that it was replaced just three months ago. I then advised the customer to turn off their main electrical power supply for 15 minutes to allow the autogate to reset. After waiting for 15 minutes, the customer called again and said that the problem hasn’t been fixed. They want us to send our autogate technician to their house to figure out what’s wrong.
Autogate Troubleshooting Reveals Surprising Discovery
On the same day, our autogate technician visited the customer’s house to troubleshoot the issue. They opened up the DNOR 712 and found that the mini DC motor and the screw gear inside were very old, even though the external housing appeared to be brand new. The customer was surprised. This is why the autogate repairer acted strangely during the repair, and the customer had doubts at that time. But he didn’t ask the autogate installer to open up and show him.
Now, the customer regrets their previous choice and wants to find a trustworthy autogate company that offers professional service, has a autogate showroom, and a workshop. In case of any issues, having a physical address allows him to visit the company in person for assistance.
Honest Autogate Repair Company In KL & Selangor
Returning to his story, we provided him with a replacement DNOR 712 swing arm unit and lubricated all the moving parts of his autogate. Now, everything is functioning smoothly for him. The customer said that if his autogate has autogate problem again, he wants to buy a completely new one. He’s asking us for suggestions on which autogate brand and model to pick. We told him about the KRON autogate, and after hearing about it, he felt confident. If you’re considering replacing your autogate system or need autogate repair services, please reach out to Mr. Sam at 012-405-8791. We offer 100% genuine and brand-new autogate products. For more information please go to our website at www.eeautogate.com.my or to our youtube https://www.youtube.com/@Eeautomation
